SCALE Innovation | Privacy Policy

1. Introduction

1.1

SCALE Innovation Limited (“we”, “us”, “our”) is a company registered in England and Wales. We are committed to protecting and respecting your privacy.

1.2

This policy explains how we collect, use, and protect personal data when you use our website at www.scaleinnovation.co.uk and when you contact us through the enquiry form provided on the site.

1.3

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is SCALE Innovation Limited.

2. Data We Collect

2.1

When you submit an enquiry through our contact form, we collect the following personal data:

(a)

your name;

(b)

your email address; and

(c)

the contents of your message.

2.2

We do not use cookies, tracking scripts, or analytics tools on this website. We do not collect any data about your visit beyond what is described above.

3. How We Use Your Data

3.1

We use the personal data you provide solely to respond to your enquiry and to communicate with you about the services you have expressed interest in.

3.2

The legal basis for processing your data is legitimate interest (Article 6(1)(f) UK GDPR) — specifically, our legitimate interest in responding to enquiries from prospective clients and partners.

3.3

We will not use your data for marketing purposes unless you have given us explicit consent to do so.

4. Data Sharing

4.1

Contact form submissions are processed by Web3Forms, a third-party form handling service. Web3Forms acts as a data processor on our behalf and processes your data solely to deliver your message to us. Web3Forms’ privacy policy is available at web3forms.com/privacy.

4.2

Our website is hosted by Vercel, Inc. Vercel may process limited technical data (such as IP addresses) in the course of delivering the website to your browser. Vercel’s privacy policy is available at vercel.com/legal/privacy-policy.

4.3

We do not sell, rent, or otherwise share your personal data with any other third parties.

5. International Transfers

5.1

Both Web3Forms and Vercel are based in the United States. Data transferred to the US is protected under the UK-US Data Bridge, which provides an adequate level of protection for personal data as recognised by the UK government.

6. Data Retention

6.1

We retain the personal data you provide through our contact form for no longer than 12 months from the date of your enquiry, unless we enter into an ongoing business relationship with you, in which case we will retain your data for the duration of that relationship and for a reasonable period thereafter.

6.2

At the end of the retention period, your data will be securely deleted.

7. Your Rights

7.1

Under the UK GDPR, you have the following rights in relation to your personal data:

(a)

the right to access the personal data we hold about you;

(b)

the right to request correction of any inaccurate data;

(c)

the right to request deletion of your data;

(d)

the right to restrict or object to our processing of your data; and

(e)

the right to data portability.

7.2

To exercise any of these rights, please contact us using the details in Section 9 below. We will respond to your request within one calendar month.

8. Complaints

8.1

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO). You can contact the ICO at ico.org.uk/make-a-complaint or by calling 0303 123 1113.

9. Contact Us

9.1

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us using the enquiry form on our homepage.

10. Changes to This Policy

10.1

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.